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Privacy Policy

Effective Date: 01/01/2025

At Yaz Optical, your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (the "Site") or interact with our services. By using the Site, you agree to the collection and use of information in accordance with this Privacy Policy.

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1. Information We Collect

We collect several types of information to provide and improve our services, including:

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A. Personal Information

When you interact with our Site (e.g., scheduling an appointment or contacting us), we may collect personally identifiable information, including:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Date of birth

  • Insurance information (for appointment booking and billing purposes)

  • Medical history or eye health-related information (when necessary for appointments)

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B. Usage Data

We may collect non-identifiable information that helps us understand how visitors use our Site. This may include:

  • IP address

  • Browser type and version

  • Device type and operating system

  • Pages viewed and interactions on our Site

  • Time spent on pages or actions performed

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C. Cookies and Tracking Technologies

We may use cookies or similar tracking technologies to enhance your experience on our Site. Cookies are small files stored on your device that allow us to track usage patterns, improve functionality, and remember preferences. You can adjust your browser settings to disable cookies, though this may affect some Site features.

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2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide our services: To schedule appointments, provide optometric services, and communicate with you about your appointments or inquiries.

  • To improve our website and services: To analyze how visitors use the Site and make improvements based on user feedback and usage data.

  • To communicate with you: To send appointment reminders, respond to inquiries, and provide important updates regarding our services.

  • For administrative purposes: To manage billing, verify insurance, and process claims if applicable.

  • To comply with legal requirements: We may need to process your personal information to comply with applicable laws, regulations, and healthcare-related obligations (e.g., HIPAA).

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3. How We Share Your Information

We respect your privacy and will not sell, rent, or trade your personal information. However, we may share your information in the following circumstances:

  • With service providers: We may share your information with trusted third-party vendors who help us run our business (e.g., IT services, appointment scheduling platforms, etc.). These vendors are required to protect your information and use it only for the purpose of providing services to us.

  • With healthcare professionals and insurers: In order to provide you with optometric services or verify your insurance coverage, we may share your medical and insurance information with other healthcare providers, insurers, or billing companies. This may include your medical history, treatment plans, or insurance claims.

  • As required by law: We may disclose your information to comply with legal obligations, respond to lawful requests from public authorities (e.g., subpoenas or court orders), or protect our rights, privacy, safety, or property.

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4. Data Security

We take the security of your personal information seriously and implement reasonable physical, electronic, and procedural safeguards to protect it. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

If you suspect that your information has been compromised, please contact us immediately.

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5. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You may request access to the personal information we hold about you and request corrections to any inaccuracies.

  • Deletion: You may request the deletion of your personal information, subject to certain legal restrictions (e.g., medical record retention requirements).

  • Opt-out of communications: You may opt-out of receiving marketing or promotional emails by following the unsubscribe instructions in the email or contacting us directly.

  • Cookies: You can manage cookie preferences through your browser settings, including disabling cookies entirely, although this may affect your experience on our Site.

If you wish to exercise any of these rights, please contact us using the contact information provided below.

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6. Children’s Privacy

Our Site is not intended for use by children under the age of 13, and we do not knowingly collect or solicit personal information from children under the age of 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

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7. Third-Party Websites

Our Site may contain links to third-party websites that are not controlled by Yaz Optical. These third-party sites have their own privacy policies, and we are not responsible for the content or practices of these sites. We encourage you to review the privacy policies of any third-party websites you visit.

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8. Changes to This Privacy Policy

Yaz Optical reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting. We encourage you to review this Privacy Policy periodically for any updates.

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9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Yaz Optical
18090 Collins Ave T-13
Sunny Isles Beach, FL 33160
Phone: 305-974-0018
Email: info@yazoptical.com

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Acknowledgment

By using our Site, you acknowledge that you have read, understood, and agree to this Privacy Policy.

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HIPAA Compliance

If you are a patient of Yaz Optical, please note that we are committed to complying with the Health Insurance Portability and Accountability Act (HIPAA). Any personal health information (PHI) shared with us through our website or during the course of our business is handled in compliance with HIPAA regulations, and we will take all necessary steps to protect your privacy.

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